Royal Bank of Scotland, the parent company of Ulster Bank, has said that customers affected by the ongoing technical difficulties at the bank, will be compensated. Pressure increased on the bank on Wednesday as the language being used by the Central Bank with regards to the issue became terse. Describing the disruption to Ulster Bank customers as both “unprecedented and unacceptable”, the Central Bank said it would also be insisting on compensation for those affected.
However the issue is still being resolved with latest estimates for resumption of normal service being the week of July 16th. It was stressed that this date is still an informed estimate at best. Representatives of Ulster Bank are due to appear before the Oireachtas Finance Committee on Thursday.